Co-Managed IT Services in Charlotte – Boost Your IT Team’s Efficiency
Fill Skill Gaps, Improve Security, and Enhance IT Performance With Expert Support.
Struggling to Keep Up With Your IT Demands?
- IT Teams Are Overworked and Understaffed
Your in-house IT team is stretched thin trying to handle daily operations, special projects, and emerging cybersecurity threats simultaneously.
- Internal IT Lacks Specialized Expertise
Keeping up with rapidly evolving technology and security requirements demands specialized knowledge that's difficult to maintain in-house.
- IT Budgets Are Tight, but Support Needs Are Growing
Growing businesses need enterprise-level IT capabilities but can't justify the cost of expanding their internal IT team.
- Upgrading IT Infrastructure Is Complicated
Modernizing your IT infrastructure requires specialized expertise and resources that most internal teams don't have readily available.
Katalyst’s Co-Managed IT Services – The Perfect Partnership for Your IT Team
Katalyst provides Charlotte businesses with flexible co-managed IT services that complement and enhance your existing IT team. We work seamlessly alongside your internal staff, providing the additional resources, specialized expertise, and 24/7 support you need to keep your business running smoothly and securely. Our approach allows you to maintain control while gaining enterprise-level IT capabilities at a fraction of the cost of expanding your internal team.
Why Charlotte Businesses Choose Katalyst for Co-Managed IT Services
24/7 Monitoring and Support
Our SOC team provides round-the-clock monitoring of your systems. We detect and respond to issues before they impact your business operations.
Enhanced Cybersecurity
We implement comprehensive security measures using enterprise-grade tools and expertise. Our team keeps your data protected with proactive threat detection and response.
Cost-Effective Scalability
Access enterprise-level IT capabilities without the overhead of full-time hires. Scale services up or down based on your business needs and budget.
Specialized Expertise On-Demand
Tap into our team's deep knowledge across multiple IT disciplines. Get expert guidance for complex projects and emerging technologies when you need it.
Improved Efficiency
We handle routine maintenance and monitoring tasks. Your internal team can focus on strategic projects and business-specific initiatives.
Guaranteed Satisfaction
Our services come with a 100% satisfaction guarantee. If you're not completely satisfied, we'll make it right or refund your last 30 days of service.
The benefits of partnering with Katalyst extend beyond just supplementing your IT team. We become a true extension of your organization, providing the perfect blend of hands-on support and strategic guidance. Our co-managed approach ensures you maintain control while gaining the comprehensive IT capabilities needed to drive your business forward.
Start Enhancing Your IT Today – No Hassle, No Commitment
Initial Discussion
Discovery & Assessment
Solution Design
Onboarding Process
Real Businesses, Real Results – Hear From Our Clients
Our partnerships have delivered measurable results for businesses across Charlotte and the Carolinas. From reducing IT costs by up to 36% for financial institutions to eliminating technical bottlenecks for growing utilities companies, our clients consistently praise our responsive service and technical expertise. Don't just take our word for it – our 96% customer satisfaction rate and 4.8/5 rating from verified reviews speak to our commitment to excellence.
Staffing a support engineer would be very expensive. By contracting with Katalyst Managed Services I am able to have that skill set available to me at a fraction of the cost of a full time employee. It's all about relationship. The Katalyst team listens to what I need and are there to support me.
Director of IT, NC State Government
Co-Managed IT Support Starts Here – Get a Free Assessment
Trusted IT Partner for Businesses Across Various Industries
With over 16 years of experience serving Charlotte businesses, Katalyst has developed deep expertise across multiple industries. Our team understands the unique IT challenges and compliance requirements specific to each sector, allowing us to provide targeted solutions that drive real business value. From healthcare to manufacturing, we deliver industry-specific expertise combined with enterprise-level IT capabilities.
Healthcare
We help medical practices maintain HIPAA compliance while ensuring reliable access to critical patient care systems. Our healthcare IT solutions protect sensitive data and optimize clinical workflows.
Financial Services
Our team supports banks and financial institutions with secure, compliant IT infrastructure that meets stringent regulatory requirements while enabling efficient operations.
Construction
We keep construction companies connected with mobile-friendly IT solutions that work seamlessly across job sites, enabling real-time collaboration and project management.
Manufacturing
Our manufacturing IT support ensures production systems stay online while helping implement smart factory technologies that boost efficiency and reduce costs.
We help nonprofits maximize their technology budget with cost-effective solutions that improve operational efficiency and enhance service delivery capabilities.
Legal
Our secure IT solutions help law firms protect client confidentiality while providing reliable access to case management and research tools.
Retail
We support retailers with PCI-compliant systems that keep transactions flowing and customer data secure across all locations.
Our team helps municipal organizations modernize their IT infrastructure while maintaining security and compliance with public sector requirements.
Got Questions About Co-Managed IT? We Have Answers
Making the switch to co-managed IT services is a significant decision for any organization. Here are answers to some common questions we hear from Charlotte businesses considering this approach:
What Are Co-Managed IT Services?
Co-managed IT services provide supplemental support to your existing IT team, creating a collaborative partnership between your internal staff and our external experts. We work alongside your team, handling specific IT functions or providing additional resources where needed, while you maintain overall control of your IT strategy and operations.
What’s the Difference Between Managed IT and Co-Managed IT?
Managed IT services typically involve outsourcing all IT functions to an external provider, while co-managed IT creates a partnership with your existing IT team. With co-managed services, you keep your internal IT staff and maintain control while gaining additional resources and expertise to enhance your capabilities.
Will I Still Have Control Over My IT With Co-Managed Services?
Absolutely. Co-managed IT is designed to supplement, not replace, your internal IT team. You maintain control over your IT strategy and operations while leveraging our expertise and resources where needed. We work collaboratively with your team, following your processes and priorities while providing additional support and specialized expertise.
What Types of Businesses Benefit From Co-Managed IT?
Co-managed IT services are ideal for mid-sized organizations with existing IT staff who need additional support, specialized expertise, or 24/7 coverage. This model works particularly well for growing businesses, companies with complex compliance requirements, and organizations undertaking digital transformation initiatives while wanting to maintain their internal IT team.
What other managed IT services do you provide in Charlotte, NC?
We provide IT support, IT consulting, cybersecurity, VoIP, and more. Our comprehensive managed IT services in Charlotte, NC, are designed to help businesses enhance efficiency, security, and scalability.